RTRS September 2025 Product Updates & AI Claims Module

, RTRS September 2025 Product Updates & AI Claims Module

RTRS is excited to share the latest RTRS product updates and important announcements coming out this month.

 

📋 Observations Module Enhancements

  • New Status Field in Observation list view – The status field values will be created/managed by Administrators from the Settings menu. This will allow an entirely new way for companies to manage their observations.
  • , RTRS September 2025 Product Updates & AI Claims Module
  • Acceptance Tracking – track observations as Accepted or Rejected from the Observation Settings menu.  When selected it will allow users to track whether issues have been accepted or rejected by the receiving party.

    , RTRS September 2025 Product Updates & AI Claims Module

  • Advanced Filtering by Observation Date will be available in the view tab from the client website.

🎓 Training Module Enhancements

  • Assigned Trainings on Mobile – users will be able to see assigned counts and link directly to training from the mobile app.

    , RTRS September 2025 Product Updates & AI Claims Module

  • Individual Training QR Codes – will be available for download from the user list for a specific group of employees.

    , RTRS September 2025 Product Updates & AI Claims Module

👥 User Management & Interface Updates

  • List Users Page – redesigned for improved usability.
  • External Assignee Page – refreshed with a clean new layout.

🆕 Claims Module (Coming Soon)

RTRS is currently contemplating the development of a new Claims Module. This module would allow companies to:

  • Upload loss runs directly into the platform using any excel or pdf format
  • Generate AI-powered claim summaries
  • Access interactive dashboard reporting for superior claims insights

 

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